Terms & Conditions

While shopping online in Trev Terry Marine, you are subject to the Terms and Conditions below which should be reviewed before any orders are placed.

We reserve the right to make adjustments to the given Terms and Conditions without notice, and as such, ask that customers review them each time they use Trev Terry Marine online.

We at Trev Terry Marine make every effort to accurately and honestly present current product and site information to our customers. We apologise for any and all errors and misinformation, which are all unintended.

We at Trev Terry Marine have done our best to ensure images of our product range are accurate depictions of the actual product, however we do not guarantee that the differences in a monitor’s display of colours is accurate. The descriptions and information supplied is true to the real product at the time of website publication.

All material on this site, including, but not limited to images, and illustrations is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Trev Terry Marine, its related companies or by other parties that have licensed their material to Trev Terry Marine.

Use of the materials on any other web site or for any purpose other than personal, non-commercial use is a violation of Trev Terry Marine and their wholesalers’ copyrights, trademarks and other proprietary rights, and is strictly prohibited.

 

RECEIVERSHIP

On 23 February 2024 Natalie Burrett and Neale Jackson of Calibre Partners were appointed joint and several receivers and managers of Trev Terry Marine Limited.

Trev Terry Marine operates branches in Taupo, Kinloch, Turangi, Napier, Invercargill and Wanaka. As at the date of receivership, the branches are all trading (subject to any operational requirements) while a sale process of the business is undertaken.

More information including customer FAQ’s can be found via https://www.calibrepartners.co.nz/flx-creditor/trev-terry-marine-limited/

All sales made by the company in receivership including online, parts or via the retail store are made pursuant to the following conditions of sale:

  1. Payment is due in full in cleared funds prior to the release of items.
  2. The goods remain the property of Trev Terry Marine Limited (In Receivership) until paid for in full. Trev Terry Marine Limited (In Receivership) reserves the right to repossess the goods if not paid for in full.
  3. The goods are sold without any representation or warranties whatsoever and are sold on an “as is where is” basis.
  4. The receivers enter into the sale as agents of Trev Terry Marine Limited (In Receivership) without any personal liability whatsoever.
  5. The goods are sold on an “as is where is” basis and there is no recourse on sale (unless required by consumer law).
  6. Warranties for servicing are reduced to 30 days during receivership.

 

PRIVACY POLICY

Trev Terry Marine are committed to protecting the privacy of our customers.

Personal information provided online is used solely for the purpose of fulfilling orders, or for Trev Terry Marine to contact you.

We will ensure our customer information is kept strictly confidential.

 

PAYMENT METHOD

Cash, credit card or EFTPOS are accepted.

 

PRODUCT AVAILABILITY

If for any reason we cannot fulfill your order, we will contact you and advise you of your options.

For sales made prior to receivership on 23 February 2024, Trev Terry Marine cannot provide a refund. Customers for any unfulfilled orders are unsecured creditors of the company. If you wish to lodge an unsecured claim in the receivership, please email [email protected] and request a claim form.

For sales made during the receivership on and from 23 February 2024 usual provisions under the Consumer Guarantees Act apply.  If an item is unavailable it may be swapped like-for-like (for example, different colour or size). If no like-for-like is available, you will be refunded  by internet banking, or a reduced DPS payment for the amount of the out-of-stock item. We may be able to supply the out-of-stock item at a later date and will get in touch.

 

FREIGHT POLICY

We will contact you prior to dispatching your order if your order requires additional tickets due to excessive size or weight, or the wrong freight option has been inadvertently selected. Please note that Waiheke Island and Stewart Island are deemed as rural and require the appropriate Island rural ticket selected. The Chatham Islands will require quoting and the freight is once a week. Also note, there are some items which require us to quote you for freight.

UNFORTUNATELY WE CANNOT OFFER INTERNATIONAL SHIPPING.

 

PRICING

All prices shown are in NZ dollars, and include GST.

 

GIFT VOUCHERS

As a result of the receivership:

  1. Gift vouchers can no longer be sold.
  2. Gift vouchers are not being accepted (cannot be redeemed).
  3. Gift exchange receipts are no longer available in store.

Holders of gift vouchers are unsecured creditors of the company. If you wish to lodge an unsecured claim in the receivership, please email [email protected] and request a claim form.

The receivers shall have no personal liability under or in respect of any sale transaction including any gift voucher, and in particular, to the maximum extent permitted by law, any personal liability of the receivers in respect of any guarantee, warranty or undertaking relating to any goods sold is excluded.

 

RETURNS AND EXCHANGES

We are unable to provide item returns, refunds or credits except to the extent required by consumer law.

We are however happy to exchange items in-store that are in a resalable condition (at the discretion of Trev Terry Marine staff) for the same item in a different size, subject to availability.

More information can be found

 

 

 

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